Responsible Gaming

Gambling Should Be Entertainment

At Britsino, we believe gambling should only ever be viewed as entertainment, similar to going to the cinema or watching a live event. It should never be considered a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

Gambling is strictly for those aged 18 years and over in Great Britain. If you are under 18, you are breaking the law by gambling. We take age verification seriously and reserve the right to request proof of identity at any time.

If you are under the legal age and have accessed gambling services, please stop immediately and speak to a trusted adult.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be honest with yourself and check for these warning signs:

• Chasing losses – trying to win back money you've lost by gambling more
• Hiding gambling activity from family, friends, or partners
• Gambling with money meant for essentials (rent, bills, food)
• Spending more time and money gambling than intended
• Neglecting work, school, hobbies, or relationships due to gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Borrowing money or going into debt to fund gambling
• Unsuccessful attempts to cut down or stop gambling
• Using gambling to escape problems or negative emotions
• Lying about the extent of your gambling

If you recognise any of these signs in yourself or someone else, seek help immediately.

Self-Help Tools & Controls

Most reputable gambling operators offer responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose in a set timeframe
• Time Limits: Set reminders or automatic logout features to limit your playing sessions
• Reality Checks: Enable pop-up notifications during play to remind you how long you've been gambling
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling

You can request these controls through your account settings or by contacting customer support. Use them proactively to protect yourself.

Get Help – Support Organisations

If you're struggling with gambling, professional support is available. These organisations offer free, confidential help:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free and confidential)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Excludes you from all UKGC-licensed operators
• Gamblers Anonymous – 12-step peer support meetings
  www.gamblersanonymous.org.uk

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Problem gambling hotline available

If You're Struggling – Take Action Now

Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gambling:

• Contact one of the support organisations listed above – they are free and confidential
• Talk to someone you trust – a friend, family member, or healthcare provider
• Use self-exclusion tools to take a break from gambling
• Avoid triggers and situations that encourage gambling

You don't have to face this alone. Help is available right now.